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Ecommerce Operations Manager


Ecommerce Operations Manager

Role description
Armada-Group Pte. Ltd.

We are Armada, a start-up company, headquartered in Manila, Philippines, empowering local e-commerce entrepreneurs across SEA to grow their business 10-100x and to build the brand of their dreams. We invest into their brands, thereby buy a part of their business, then continue as partners, where we provide growth capital, operations, and tech to the entrepreneurs. We are building an engine to run online-first, D2C brands at their best.


We are looking for a Ecommerce Operations Manager to join us in building the company and to handle online store operations for our key accounts.


  • Manage online sales channels including storefront management, product creation, pricing, and inventory management

  • Ensure compliance and meeting defined KPIs/SLAs across all platforms including but not limited to: timely processing/fulfillment/shipping of orders, ensuring listing/content compliance, timely live-chat responses, consistently high shop/seller ratings

  • Work closely with marketing and management teams to ensure efficient execution of campaigns and promotions

  • Address all partner and customer concerns and inquiries


  • Bachelor’s degree in any field (Information Technology, Management, or Entrepreneurial studies an advantage)

  • At least 3 years’ experience in online store management on Lazada, Shopee, Shopify or other similar platforms

  • At least 1 year experience in a managerial role overseeing multiple aspects of running an online shop

  • Entrepreneurial spirit

  • Can work independently with minimal supervision

  • Can speak and write English fluently

Please send your application to If you have any questions, do not hesitate to reach out to us.

We look forward to hearing from you!

Armada team, November 2021